Vancamper Help Desk

Answers to our FAQ - and support if you need it.

Do you verify the identity of sellers?

At Vancamper, we take several measures to ensure that buyers and sellers using on our platform are who they say they are, as well as enforcing strict quality standards for listings too.

When sellers list on Vancamper, we perform a variety of checks to reduce fraud, which at our discretion, may include additional verification steps to ensure the seller is the legal owner of the vehicle.

If you use Vancamper Pay to complete your transaction for a vehicle, we verify both the buyer and seller's identity, as well as the title of the vehicle.

In addition to checks done by our team, we also have technologies in place which monitor accounts for signs of fraudulent or suspicious activity. We also provide content moderation tools for our community, should you feel someone is using our platform inappropriately.

That said, we do not offer any guarantee about the vehicles which are listed on our platform. Always meet with a seller in person and inspect a vehicle before buying it. For more tips/information on this, view our safety guide.

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